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2017-10-26 18:01:18
About this user
To pursue a challenging career in a leading and progressive organization providing ample growth and learning opportunities with the aim to contribute positively towards its goals to the best of my capabilities and to further enhance my professional and personal skills.
  • MS
    IQRA university Karachi
    Dec 2013 - Present 7 Year(s) and 1 Month(s)
  • BS
    Sindh University Jamshoro
    Jan 2005 - Dec 2009 4 Year(s) and 11 Month(s)
My Professional Background
  • System Engineer
    Dec 2015 - Present 5 Year(s) and 1 Month(s)

    • Network & Hardware troubleshooting. • Application installation and configuration on client PCs/Laptops. • Preventive and Quarterly maintenance of IT equipment inventory. • User Data backup/restore on client PCs and Server. • Wireless Protection / Network Access Protection. • Remotely providing support to users via RDC. • Responsible for day to day administration of Windows Active Directory Network. • Manage Computer Systems including Workstations. • Support DNS, DHCP, VPN and File Servers. • Configure Polycom phones for Microsoft Lync & Vonage for VOIP. • Office365 Administration and Configure Skype for Business. • Manage users accounts, system/network updates and virus protection. • Development and implementation of training procedures and documentation for employees and contractors. • Perform backups and recovery as required. • Responsible updating/documenting all task through JIRA ticketing, Confluence system (Atlassian). • Assists with inventory of technology assets. • Assist with special assignments as needed. • Maintains a broad knowledge of technology, equipment, and/or systems. • Serves as a contact for all technology-related communication within the office.
  • System and Application Office
    First National Equities Ltd
    Sep 2009 - May 2012 2 Year(s) and 8 Month(s)

    • Configure and troubleshoot DNS, DHCP, AD-DS, ISA/Kerio Firewall, SharePoint, IP, NAS, Hyper-V and VMware. • Application, SMS, Database Server and KSE Gateways Running and Troubleshoot. • Ensure the roll out, on a scheduled basis, all relevant and necessary security, firewall and anti-virus updates to all over office Pcs. • Ensure all critical data on all devices is securely backed up, both on- and off-site • Ensure the setup & configuring, to a standard specification, all current and new equipment • Disseminate, where appropriate, support & how-to documents to new & existing users. • Ensure that data is stored in an appropriate location, and has restrictions such that access to it by anyone (read/write/delete) is correct • Be aware of the different methods of internet connection, and so can advise on which is appropriate • Be technically able to manage internet restrictions on PCs and networks. • Placement and weekly backup Security Monitoring CCTv camera and Voice recording system. • Ensure the management of passwords & security on all networks & devices • Maintain IT-related reference documents for all devices and their configurations/passwords • Maintain documentation on IT processes & procedures • Ensure the good storage of all IT related equipment • Advise on technical specifications for IT procurement • Deal with vendors of UPS (Uninterrupted power supply) to provide better backup. • Support in the planning and ordering of all IT related equipment.