PGD Newcastle College, UK Apr 2011 - Jul 2013 2 Year(s) and 3 Month(s)
My Professional Background
Associate Instructor QuickStart Mar 2017 - Present 6 Year(s)
I am responsible for lab related assignment and exercise, task and technical issues I have a good command over various Operating systems and virtualization environment ,cloud related issues, I have expertise in Azure, Exchange , Office 365 etc. I facilitate students from north America and around the world.
System Administrator Hospital Supply Corporation Jul 2016 - Mar 2017 8 Month(s)
Managing Fore Front Threat Management Gateway 2010.
•MDaemon Email Server.
•Deploy Active Directory 2012, Group Policies Management, and Network Drives.
•Manage File Server.
•Providing ERP Application to Local and Remote Users.
•Daily Backup of Servers.
•Windows Server 2008, 2012 Installation & Configuration.
•Technical & Desktop Support.
•Supporting & Installing Local and Network Printers.
•Maintaining Assets List of the IT Equipment’s.
•Responsible for running an IT Department Efficiently.
System Support Engineer Allied Bank Limited Nov 2009 - Apr 2011 1 Year(s) and 5 Month(s)
Providing 1st/2nd line support to users.
•Provide hardware & software technical support to 700 users
•Deployment & troubleshooting of Call Center Applications CPulse, NICE, Avaya, Vision Plus, Falcon & CRM Applications as well.
•Provide all activities pertaining to the technical support for 1000 users which include hardware & software. Evaluating hardware & software issues, repair, rebuild, replace & upgrade of computers when require, setup & configuration.
•Administrating and controlling the IT inventory.
•Deployment & troubleshooting of VOIP client application (Avaya soft phone).
•Maintenance of switches & patch panels, Network Printers
•Data Recovery, Email *.pst recovery on formatted hard disk.
•Installing and configuring Microsoft Windows and Microsoft Outlook 2007.
•Configuration of Ant viruses, Forefront, MacAfee, Symantec, Avast, ESET Nod32 Etc...
Asist. System Administrator Team A Ventures Pvt Ltd. Mar 2008 - Nov 2009 1 Year(s) and 8 Month(s)
•Providing end users with first and second line support on all software and hardware.
•Monitoring IT network to ensure availability to all users.
•Worked on Mail Server MDaemon Version 7,8,9,10 Complete configuration backup, restore
•Worked on Active Directory ,ISA Server 2000,2004,2006
•Network troubleshooting includes all types of connectivity issues
•Hardware installation recovery & assembling systems
•SQL server 2005 Installation & Backup.
•Worked on DHCP Server.