ITIL Foundation

The ITIL Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

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Heriberto Sollars

Jun 8, 2018

How many types of change categories are defined under ""Change Management" process?

Three types of changes are defined which are Standard Changes, Normal Changes and Emergency Changes.

Heriberto Sollars

Public

Posted: Jun 8, 2018

How many types of change categories are defined under “”Change Management” process?

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Three types of changes are defined which are Standard Changes, Normal Changes and Emergency Changes.