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About this user
Biography
‘Technical Trainer’ specialized in GPON-FTTx, Carrier Ethernet (MEF-CECP), Software-Defined Networking, Virtualization / NFV, Optical Transmission, SDH, DWDM & Network Security.
Qualifications
  • Master of Engineering
    University of Wollongong, Austrlia
    Jul 1996 - Oct 1997 1 Year(s) and 3 Month(s)
My Professional Background
  • IT Instructor
    QuickStart Pvt. Ltd.
    Apr 2017 - Present 2 Year(s) and 3 Month(s)

    delivering virtual-instructor-led IT trainings (Networking, Linux, Security) & developing self-paced courses
  • Technical Trainer (Independent)
    Training organization in Asia/Middle East
    Jan 2008 - Mar 2017 9 Year(s) and 2 Month(s)

    > delivered trainings (classroom & lab) to telecom operators (engineering staff) in various countries > developed customized courses & training material according to customer requirements (client tailored) > designed & developed various courses including Software-Defined Networking with lab using OpenDaylight > authored E-Learning courses on GPON-FTTx & Carrier Ethernet which are available on client’s website
  • Adjunct Instructor (part-time / evening hours)
    SZABIST | MAJ University
    Jan 2008 - Dec 2014 6 Year(s) and 11 Month(s)

    > taught postgraduate & undergraduate courses as adjunct faculty during evening hours at SZABIST & MAJU > helped students in their thesis, projects, and independent-study courses in various areas of IT and Telecom
  • Senior Technical Trainer
    ZTE Telecom Corp. China
    Dec 2005 - Dec 2007 2 Year(s)

    > delivered optical transmission (SDH, NG-SDH, DWDM, CWDM, & Access Networks) equipment trainings to internal employees, partners, & international customers from China, Sri Lanka, Algeria, Nepal, Pakistan > delivered products training on; SDH equipments such as ZXMP S320, ZXMP S330, ZXMP S360, ZXMP S380, ZXMP S385, ZXMP S390 Network Management Systems such as; ZXONM E300, ZXONM U300, & UMS E100 DWDM equipments such as ZXWM M900 & ZXWM M800 Multi Service Access Network (MSAN) & voice switch equipments such as ZXA10 & ZXJ10 > provided guidance over Operational & Maintenance issues / practices of transmission networks to customers > promoted sales through presentations, demos, workshops, & lectures > developed & edited multimedia courses, presentations, product manuals, and customized trainings > trained clients over Next Generation SDH technologies like Ethernet over SDH, ATM over SDH, RPR > helped technical writers in technology learning & proof reading of technical documents > reported NMS bugs / equipment faults to R&D engineers and maintained training facilities
  • ATM / IP Network Support Specialist
    Siemens Canada
    Mar 2000 - Aug 2001 1 Year(s) and 5 Month(s)

    > provided on-site and remote Operational & Maintenance support to worldwide telecom operators {Global One, CenturyTel (USA), Second Century} over Alcatel’s ATM switch 36170 and Network Management System 46020 > developed & implemented IP mobility prototype over an IPv4 test-bed running on Linux platform
  • Business Tech (Network Operations Center)
    Bell Canada, Ottawa (Canada)
    Mar 1998 - Mar 2000 2 Year(s)

    > provided on-line technical support to worldwide company clients on 24x7 rotation basis over Newbridge’s 3600 TDM Switches (now Alcatel-Lucent) > monitored / maintained client equipments by using Newbridge’s Network Management System 46020 > recorded and tracked customer network problems in a Problem Tracking System (Remedy ARS) from the time of initial report through to resolution > actively maintained different service provider’s updates and customer environment knowledge > weekly meetings with service providers regarding strict SLA compliance